Royal Emporium Incheon Airport

The rooms were okay Airport shuttle was not available both coming and going. Would have saved time if we new that before we got to the hotel I would have never booked this hotel if I new it did not have a working shuttle

No shuttle service. Horrible food no Resteraunt very dark rooms and they were small

It was clean and a quick cab ride to the airport

The room was small and the aircon did not work too well.

I liked the view and the convenience of being close to shops and restaurants.

No airport shuttle even though Booking.com stated they had it available.

Airport shuttle although only available certain days and times. Very nice lobby and polite and helpful staff, great area to walk around in.

Airport shuttle should be available more days and times.

It was very clean and had a great view. Great security system for access to hotel floors. Also, loved the restruant and emart access i. The hotel. Unfortunately was unable to use the gym or check out the rooftop

Was a bit small and entertainment was very limited. Couldn't really watch netflix or anything other than certain channels available and it was all in korean which was a bit of nuissances to translate every selection.

Clean and modern spacious design.

A/C was not working well, felt and smelled very musty and damp.However, was a very wet rainy few days.No coffee stir sticks. Coffee was good, grateful for 2 bottled waters and airport shuttle service, although limited to weekends.

Great location! Lots of food options and great freshly baked croissants store in the little town area. Close to the Ferry to Incheon.

The mattress was very hard.

Clean

The site says that they have a transportation from the airport and back every day of the week. That was not true transportation only runs during the weekends. And that was the main reason I chose the hotel.

Close to airport

All, location insecure, not clean, not comfortable.

This was very good value for the price.The hotel was very cleanThe facilities all worked well and it was good to have an opening window if you didn't want to use the aircon. It was a convenient distance from Incheon airport and close to lots of food places

Nothing. Everything was good for this price hotel!

Great stay, everything was very clean and comfortable in a good location

It was fine for a hotel

This hotel has "airport" in the title. Completely misleading. It is a far shuttle ride from the airport (about 30 minutes). I just needed a place close to the airport for an overnight layover. I didnt fact check the address to realize it wasn't an "airport" hotel. I had to pay for an Uber to the hotel in the first place because the "airport shuttle" didnt run as late as my arrival time. So long uber ride was extra money. This wasn't an easy airport hotel.

Staff spoke good English, spacious room

Location was 15ish min from airport, could not get hotel to respond to message about reserving shuttle, booking customer service had to get involved and still unable to reserve the shuttle. Thankfully there was a spot left on the shuttle. Breakfast was not good. The room looked beautiful in the pics but was pretty beat up/heavily used and not kept up. AC did not work and too noisy outside (late night) to open windows. No usb to charge phone. There is a partial view of bay and abandon building/ property surrounding hotel. Trivial but no stirring sticks for creamer and sugar, had to use my finger (ouch/hot). No outlet on shelf for kettle, had to unplug light next to bed to heat up water for coffee.

This review is for room 601 (we booked 2 rooms for 261800₩, that is 32725₩ per person per night). This hotel is easy to find and basically has everything you need in a walking distance. There's E-mart in the basement, bhc chicken and a bakery on the first floor, and lots of restaurants and cafés in a short distance. The ferry to Wolmido is also super close. The room is what we expected. Simple, slightly outdated interior. The room had a view of a parking lot, which did not bother us, as we spent very little time in the room. The beds were comfy.

The overall cleanliness was not the best. There were stains on the walls and ceiling, which I think I already seen in someone's review from half a year ago. The carpet also seen better days. When we visited, the AC was still set to heating, so our only option to get some fresh air in was to open the window. Unfortunately, there was no bug net on it, and we had to switch off the lights, or else our room would be full of mosquitoes. The ventilation in the shower was so loud. It sounded as if you were stuck in a turbine. Especially when standing in the shower. The fan could also use cleaning. There was a strip of black mold around the outer edge. In front of the elevator is a sign saying (in 3 different languages) that the maximum number of people that can board is 6. But no one ever followed this rule. It was unnerving having people laugh at the screen saying "heavy". Like, girl, we could go down any minute now, why are you laughing? Smh.

Close to airport for late night arrival. Staff very friendly, convenient location and nice area to walk around and breakfast at hotel fantastic

Only thing can say is no spoons/sticks to stir coffee in room but really nothing to worry about at all

Shuttle. Staff. Clean room.The view.All were wonderful, loved my stay.

Front desk.Checkout was not courteous. She must have upset the guy checking out after me, because the police showed up.

Close to the Seaside Rail Bike which was a 7 min walk. There was a forest park that was nice as well.

The air conditioning did not work. Room was 28.5 C. Had to open window all night to keep the room cool which then was noisy. Room is very cramped even though we got a room for 3 people for the 2 to of us. The lobby smelled like the kitchen below where the restaurant is located.

Very comfy and clean hotel room. 24 hour front desk was useful and helpful.

To book the shuttle you have to call their Korean line which is not possible with an eSIM. Sending a message directly through the hotel was not considered sufficient to book seats on the shuttle so we were not able to get a seat and had to pay for a taxi to the airport at 6am. One reason for booking this hotel was the free airport shuttle.

Comfortable and clean.

Too hot. No AC be staff did provide fans.TV didn't work .

It was very clean.

Even after we confirmed with the hotel we’ll be picked up from the airport with their shuttle, no come and got us. So I’m not sure who we confirmed with but I guess that information never got to the front desk. Which was really unfortunate because it was freezer that day.